Our most frequently asked questions!

How can I contact you to schedule an appointment? 

Please call us to schedule an appointment or simply to ask questions and find out more information.  We answer our own telephone calls and all calls are confidential.  If we are not available to answer the phone when you call, please feel free to leave a message on our confidential voicemail.  One of us will be sure to return your call as soon as possible, usually within 24 hours or the next business day.

What is Cognitive Behavior Therapy and how is it different from other types of therapy? 

Cognitive Behavior Therapy (CBT) focuses on the role of thinking in how we feel and what we do.  It stresses that thoughts, rather than people or events, cause our negative feelings.  This type of therapy is different because it is collaborative, structured, short term, and focused on the present time.

What should I do in case of emergency? 

Please call 9-1-1 or go to your nearest hospital emergency room

Where are you located? 

We serve the Washington DC metropolitan area and we are located in Bethesda, Maryland.  We meet with patients from Maryland, the District of Columbia, and Northern Virginia, including Bethesda, Rockville, Silver Spring, Potomac, Chevy Chase, Arlington, McLean, and many other areas. 

What services do you provide? 

We provide individual psychotherapy, family and couples counseling, and psychological assessment to clients of many different backgrounds addressing a wide range of issues.  

Do you accept health insurance? 

We are not an "in network" provider, but we will gladly assist in submitting for reimbursement from your insurance company.

How long does each therapy session last?  

Each session usually lasts 50 minutes.

How often will I come to therapy? 

For most patients, visits occur once each week.


Contact Information 

6310 Winston Drive
Bethesda, Maryland 20817

Office Hours: Mon-Fri: 7am-1pm Sat: 7am-12pm 

Dr. Shaffer: (301) 320-5268
External link opens in new tab or windowcarolynshaffer@comcast.net

Dr. Sank: (301) 229-3131 Email: External link opens in new tab or windowlawrencesank@yahoo.com 

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About Us

Our Practice

We apply the science of psychology in assisting individuals and families in the pursuit of their goals. We strive to maximize their happiness and to help them live more effective lives. We work with individuals, couples, and families of any race, ethnicity, religion or sexual orientation. We have experience with all age groups including children, adolescents and adults.

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